Privacy Policy
Tale Jewellery
Website: www.talejewellery.com
Email: talejewelleryau@gmail.com
Last updated: 11 October 2026
1. Introduction
At Tale Jewellery, we value your trust and are committed to respecting and protecting your privacy.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase our jewellery, create an account or contact us.
We handle personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles where they apply to our business.
By using our website, you acknowledge the practices described in this policy.
2. Information We Collect
When you interact with Tale Jewellery, we may collect the following information:
- Your name and contact details, including email address and telephone number
- Billing and shipping addresses
- Order information, transaction records and purchase history
- Account details if you register on our website
- Customer enquiries, messages and correspondence
- Website activity, IP address, browser information and cookie data
- Marketing preferences and communications
We collect personal information when you provide it to us or when it is generated through your use of our website.
3. How We Use Your Information
We may use your personal information to:
- Process, confirm and fulfil orders
- Arrange delivery and provide shipping updates
- Respond to enquiries and provide customer support
- Manage returns, refunds and customer accounts
- Process payments and assist with transaction enquiries
- Maintain the security and functionality of our website
- Detect and prevent fraudulent transactions
- Meet legal, tax and accounting obligations
- Improve our products, services and customer experience
- Send promotional communications where permitted by law
You may unsubscribe from promotional emails at any time.
4. Payments and Transaction Security
Tale Jewellery may offer payment options through third-party providers, including PayPal, Afterpay, Zip and other payment gateways displayed at checkout.
Payment transactions are handled through the relevant provider’s secure systems.
Tale Jewellery does not directly store complete payment card details entered through third-party payment gateways.
Each payment provider operates under its own privacy policy and terms of service. We encourage customers to review these policies before completing a purchase.
Payment options are subject to provider availability, approval and eligibility.
5. Sharing Personal Information
We may disclose personal information to trusted third parties where reasonably necessary to operate our business.
These may include:
- Payment processing providers
- Delivery and postal services
- Website hosting and e-commerce service providers
- Technology, security and website maintenance providers
- Professional advisers and regulatory authorities where required by law
We do not sell customer personal information to third parties for their independent marketing purposes.
We only disclose information reasonably necessary for the relevant service or legal requirement.
6. Cookies and Website Technology
Our website may use cookies and similar technologies to support:
- Shopping cart and checkout functions
- Customer account sessions
- Website performance and security
- Remembering visitor preferences
- Website analytics and improvements
Some cookies are necessary for the website to function correctly.
You may manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, login or checkout functionality.
7. Marketing Communications
Where permitted by law, Tale Jewellery may send information about new collections, special releases, promotions and brand updates.
We will obtain consent where required.
You may opt out of promotional emails using the unsubscribe option or by contacting us directly.
We will continue to send essential communications relating to orders and customer service where necessary.
8. Storage and Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Our website uses security measures intended to protect customer information during transmission and processing.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for business operations, customer service, legal obligations and recordkeeping requirements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.
9. Overseas Service Providers
Some of our website, payment, hosting or technology providers may store or process information outside Australia.
Where overseas disclosure occurs, we take reasonable steps as required by applicable privacy law to protect personal information.
10. Accessing and Correcting Your Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.
To make a request, contact:
We may need to verify your identity before responding to certain requests.
We will respond within a reasonable timeframe, subject to applicable legal requirements.
11. Privacy Concerns and Complaints
If you have a question or concern about how Tale Jewellery handles personal information, please contact us at:
We will review your concern and respond within a reasonable timeframe.
If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
12. Third-Party Websites
Our website may contain links to external websites, payment services or social media platforms.
Tale Jewellery is not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing their privacy policies before providing personal information.
13. Children’s Privacy
Our website is intended for general audiences purchasing jewellery and related accessories.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe a child has provided personal information to us inappropriately, please contact us.
14. Changes to This Privacy Policy
Tale Jewellery may update this Privacy Policy from time to time to reflect changes in our business practices, technology or legal requirements.
Any updates will be published on this page with a revised date.
15. Contact Us
For privacy-related enquiries, requests or complaints, please contact:
Tale Jewellery
Email: talejewelleryau@gmail.com
Website: www.talejewellery.com